Privacy Policy

Tkgame's Privacy Policy
Your Information Is Safe with Us

This page clearly explains how we collect, store, and share the information you provide while using tkgame.

Last updated: January 2026

Why is your information safe with tkgame?

We don't just follow the rules — we genuinely respect your privacy.

SSL Encryption

Every transaction and login session on tkgame is protected with 256-bit SSL encryption, keeping your data completely out of reach from third parties.

No sale of personal data

Tkgame never sells your personal data to advertisers or third parties. Your data is used solely to improve our services and maintain security.

KYC Security

NID or passport copies collected for identity verification are stored on encrypted servers and accessible only to authorized personnel.

Secure Database

Our servers and databases are monitored 24/7. Any unauthorized access attempt is automatically blocked, and the relevant team is alerted immediately.

Right to erasure

You may request deletion of your account and associated data at any time. Where no legal obligation exists, we complete the process within 30 days.

Breach notification

In the event of a data breach, tkgame will notify affected users directly within 72 hours and take all necessary protective measures.

1 Introduction & scope

Welcome to tkgame.bio. This Privacy Policy ("Policy") describes how the tkgame platform collects, stores, uses, and, where necessary, shares your personal information. By registering on tkgame or using any of our services, you are considered to have accepted this Privacy Policy.

This Policy applies to tkgame's website, mobile app, and all other digital platforms. We believe your data belongs to you — we are simply its responsible custodians. That's why our Privacy Policy is written in plain, straightforward language that any user in Bangladesh can easily understand.

This Privacy Policy may be updated at any time. Users will be notified of any significant changes. The latest version will always be available on this page.

Tkgame follows international data protection standards. Our privacy policy aligns with global best practices, and we treat every user's personal information with the utmost care.

2 Types of data collected

Tkgame collects your information in several ways. The table below details what types of data are collected and when:

Data type Time of collection Mandatory?
Name, date of birth, email, mobile number At registration Yes
NID / Passport / Driving License During KYC Verification Yes, on withdrawal
BKash / Nagad number and transaction history On deposits & withdrawals Yes
IP address, device information, browser type Automatically at each session Automatic
Gaming history & betting records During gameplay Automatic
Support chat messages & emails Time of contact Optional

We only collect information that is necessary to provide our services. Requesting unnecessary or excessive data goes against tkgame's policy.

3 Purpose of data use

Tkgame uses your information for the following purposes:

  • Account Management: For registration, login, and profile updates.
  • Identity verification (KYC): To prevent fraud and verify user age.
  • Payment processing: To securely process deposits and withdrawals.
  • Customer Support: To resolve your questions and complaints quickly.
  • Security monitoring: To detect and prevent suspicious activity.
  • Service Improvement: To analyze usage patterns and improve your experience.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Sending relevant offers: To inform you of bonuses and promotions tailored to your preferences (with opt-out available).

Important: tkgame never sells or transfers your information to third parties for advertising purposes.

4 Data sharing policy

Tkgame shares your personal information with third parties only in the following limited circumstances:

  • Payment processors: Relevant data is shared with bKash and Nagad solely to confirm transactions. This information is used only to complete the payment process.
  • KYC Verification Partner: With approved verification service providers for identity checks. All parties are bound by strict confidentiality agreements.
  • Legal Authorities: When required by court order, government investigation, or anti-money laundering regulations.
  • Security partners: To detect fraud and ensure cybersecurity.

Outside of the cases listed above, tkgame does not share your data with anyone. All third-party partners are contractually bound to comply with tkgame's privacy standards.

tkgame does not share your information with any ad networks, data brokers, or marketing companies.

5 Cookies & Tracking

Tkgame uses cookies and similar technologies on its website to enhance your browsing experience and maintain platform security.

Types of cookies we use:

  • Essential Cookies: To keep your login session active and deliver core services — these cannot be disabled.
  • Functional Cookies: To remember your preferences, language, and settings.
  • Analytics cookies: To collect site usage statistics — all data remains anonymous.
  • Security cookies: To prevent CSRF attacks and fraud.

You can disable non-essential cookies through your browser settings, though doing so may affect certain platform features. tkgame does not use third-party advertising cookies.

6 Data protection measures

Tkgame employs industry-leading technology and processes to keep your data secure:

  • All data is stored with 256-bit AES encryption.
  • TLS 1.3 protocol is used for all server communications.
  • Passwords are never stored in plain text — only bcrypt hashes are retained.
  • Physical security and biometric access control at data centers.
  • Regular penetration testing and security audits.
  • Staff access to data is role-based and limited to the minimum necessary.
  • Regular backups and a disaster recovery plan are maintained at all times.

That said, no system is 100% impenetrable. Should a security breach occur, we will promptly notify affected users and take all necessary action.

7 Your Rights

As a tkgame user, you have the following rights over your personal data:

Right to access your data
You may request to see what information we hold about you.
Right to rectification
You can request corrections to any inaccurate or outdated information.
Right to erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to restrict processing
You can object to the use of your data for specific purposes.
Right to data portability
You may request a copy of your data in a standard, portable format.
Marketing opt-out
You can opt out of promotional messages and offers at any time.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We typically respond within 7 business days.

8 Policy updates & contact

Tkgame reserves the right to update this Privacy Policy as needed. For any significant changes, users will be notified via their registered email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

Live chat: available 24/7
Response time: 7 business days

Tkgame is fully committed to your privacy. We believe that a secure and transparent platform is the foundation of lasting trust. Every piece of information you share with us is a responsibility we take seriously — always.

Privacy FAQ

Yes, your bKash or Nagad number is stored to process deposits and withdrawals. It is kept in encrypted format and used solely for payment verification. This information is never shared with any third party.

When you request account closure, we delete your personal data within 30 days. However, financial transaction records are required by anti-money laundering laws to be retained for a specified period (typically 5 years).

tkgame sends promotional SMS or notifications only with your consent. You can opt out of marketing communications at any time through your account settings. Important account-related messages — such as transaction confirmations and security alerts — will always be sent regardless.

Copies of NID or passport submitted for KYC verification are retained for as long as your account remains active. Once the account is closed and the legal retention period has passed, they are securely deleted.

Our automated systems detect suspicious activity instantly. The account in question is temporarily locked and the affected user is notified immediately. A full investigation report is prepared within 72 hours.

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