Responsible Gaming

On tkgame Responsible Gaming
Keep It Fun, Know Your Limits

Gaming should be fun — not stressful. tkgame believes every player should know their limits, manage their time and money responsibly, and seek help when needed. This page brings together all the responsible gaming tools, guides, and support in one place.

18+
For Adults Only
24/7
Help & Support Available
5+
Protection Tools Are Free
30 Days
Self-Exclusion Option Available

Tkgame's Dedicated Responsible Gaming Features

We want you to enjoy gaming safely and responsibly — which is why all these tools are available to you at no cost.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it takes effect immediately — and increasing it requires a 24-hour waiting period.

Session Time Limit

Set a session time limit before you start playing. When the time is up, tkgame will automatically send an alert and end the session if needed. This is one of the most effective ways to prevent excessive play.

Cooling-Off Break

Take a break for 24 hours to 6 weeks by temporarily suspending your account. During a cooling-off period, login and deposits are not available.

Self-Exclusion

If you feel your gaming is getting out of control, you can self-exclude for 30 days or permanently. During self-exclusion, no promotional or advertising messages will be sent to you.

Loss Limit Settings

Set your own daily or weekly loss limit. Once you hit that limit, tkgame will automatically alert you and prevent further play.

Age Verification (KYC)

Tkgame follows a strict age verification process. No one under 18 can register or play under any circumstances. NID verification is mandatory.

1What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming as a form of entertainment — without letting it become a financial or mental health issue. tkgame believes every player has the right to have fun, but that fun should always be mindful and within one's means.

Online gaming is growing fast in Bangladesh. Many people see casino games, slots, or betting as a way to earn money — but that's a misconception. The key to responsible gaming is simple: there are no guaranteed wins, so only bet what you can afford to lose.

Responsible gaming at tkgame is more than a policy — it's a commitment. We want you to stay well and happy for the long term.

Gaming becomes a problem when it disrupts the normal rhythm of your life. If it starts affecting your relationships, work, family, or physical and mental health, that's a sign you've crossed a line. This page is here to help you recognise and respect that line.

2Recognizing Problem Gaming

It's easy to miss the point when casual fun becomes a problem. Watch out for these signs:

Warning Signs: If you're chasing losses with bigger bets, hiding your gaming from family, or borrowing money to recover what you've lost — these are warning signs of a problem.

  • Repeatedly spending more than your set budget.
  • Feeling irritable or angry after a loss.
  • Unable to stop gaming even when you want to.
  • Spending less time with family or friends.
  • Gaming is disrupting your sleep or eating habits.
  • Cutting back on other expenses to fund your gaming.
  • Feeling the urge to keep playing after a win.

If you notice these signs, take the self-assessment below without delay and contact tkgame support if needed.

3Safe & Responsible Gaming Guidelines

A few simple but effective habits can keep gaming enjoyable at all times:

1
Set Your Budget First
Decide how much you're willing to spend before you start. Once that amount is gone, call it a day.
2
Stick to Your Time Limits
Don't play for long stretches at a time. Take regular breaks and make time for other activities.
3
Take a Break After a Loss
Chasing losses is the most harmful mindset in gaming. If you're on a losing streak, take a break.
4
Play with a Plan, Not on Impulse
Playing out of anger, frustration, or loneliness clouds your judgment. Play with a clear head.
5
Don't Treat Gaming as Income
Online gaming is entertainment — not a reliable source of income. Keeping that in mind makes for a healthier experience.
6
Not under the influence of alcohol or substances
Avoid making decisions while impaired. Play with a clear head.

4How to Use tkgame's Tools

Tkgame's responsible gaming tools are easily accessible from the settings menu. After logging in, go to "Account Settings" > "Responsible Gaming" to enable any tool.

Set Your Limits

Deposit, loss, and session time limits can be set or reduced at any time in settings. A 24-hour cooling period applies to any increases.

Reality Check

Tkgame will periodically remind you how long you've been playing and how much you've won or lost.

Cooling-Off Period

Pause your account for 1 day to 6 weeks. During this time, login, deposits, and betting are all unavailable.

Self-Exclusion Request

If you want to stop playing for an extended period, submit a self-exclusion request through our support team. Choose anywhere from 30 days to permanent — it's up to you.

All tools are free and take effect immediately. Reducing a limit applies instantly, but increasing one requires additional time — this is an intentional safety measure.

5The Role of Family & Loved Ones

Family members often notice problem gaming before the person themselves does. Support from a loved one can make all the difference.

If you think a family member is struggling, approach them with empathy rather than criticism. Remember, gaming addiction is a mental health condition — not a lack of willpower.

  • Express your concerns calmly, without anger or blame.
  • Encourage them to seek professional help.
  • Keep your family's financial information and bank cards secure.
  • You can contact tkgame support to request a third-party exclusion.

Tkgame is also here to support family members. Reach out to our support team and we'll walk you through the next steps.

6Where to Find Help & Support

Acknowledging a problem takes courage. tkgame is here for you — you're not alone.

Live Chat: Available 24/7
Response: Within 7 business days

Professional mental health support is the most effective approach for addiction. In Bangladesh, the National Institute of Mental Health (NIMH) and various private counselling centres provide this assistance.

Self-Assessment Checklist

Answer the following questions honestly. If you answer "Yes" to 3 or more, please contact support.

Have you repeatedly spent more than your set budget?
Have you placed larger bets to chase losses after a losing session?
Have you hidden your gaming from family or friends?
Have you been unable to stop yourself from gaming even when you wanted to?
Has gaming affected your sleep, eating, or work?
Have you borrowed money or taken on debt to fund your gaming?
Do you feel restless or irritable when you're not gaming?
Have family or friends expressed concern about your gaming?

If you answered "Yes" to 3 or more questions, please contact our support team today or enable self-exclusion from your account settings. Seeking help is not a weakness — it takes courage.

Responsible Gaming FAQ

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour cooling period. This rule is intentional — to prevent impulsive limit increases.

Logging in, making deposits, or placing bets is not possible during self-exclusion. However, you can contact our support team to withdraw your existing balance. We're always ready to make that process as easy as possible.

No, not under any circumstances. tkgame follows a strict age verification process. NID or birth certificate verification is mandatory at registration. Any account found to be used by a minor will be permanently closed.

You can contact tkgame support directly to request a third-party exclusion. The relevant person's details and proof of your relationship will be required. We also strongly recommend seeking professional mental health support.

At intervals you set in your settings (e.g., every 30 minutes or 1 hour), tkgame will show a pop-up displaying your total play time, win/loss summary, and a suggestion to take a break. The session will not continue until you dismiss it.

No. Once the cooling-off period ends, you will need to actively log in and reactivate your account. This is intentional — so you return only when you're sure you're ready.
Responsible Gaming

Play Responsibly,
Have Fun

Every player's safety is our priority at tkgame. Register today and use our responsible gaming tools for a healthy and enjoyable experience.

18+ Only Safe Platform 24/7 Support Protection Tools Are Free
বাংলা